HubSpot Ideas

claw

Exporting Knowledge Base articles

It will be nice if there's an option to export KB articles 🙂 As we do have the option to do so in website pages, landing pages and blogs.

HubSpotからのアップデート
ステータスに更新: Delivered
February 18, 2022 12:26 PM

Hi folks!

 

I am very excited to share it's now possible to export your Knowledge Base articles as a CSV file. For more information, please check out this help article:

https://knowledge.hubspot.com/account/export-your-content-and-data#knowledge-base

 

If you run into any issues or have questions, please let us know!

ステータスに更新: Not Currently Planned
October 19, 2020 11:12 AM

Hi everyone,

 

Thank you for taking the time to submit your feedback. 

 

We definitely will build export functionality for the knowledge base. However, I don't know when we'll have the resources to do this work. Right now, our teams are focused on finishing the multi-language knowledge base features, multi-language blog, and some other projects to improve content management throughout the content tools. So even though we do plan to build export functionality, I am going to mark this idea as "not currently planned" (emphasis on currently!) because we've not yet decided when the work will be done.

 

I'm sorry, I know this is disappointing. This is one of biggest needs for the knowledge base, and we will keep it top of mind as we plan for KB's future. 

 

- Snaedis 

54件のコメント
YiRui_Chua
HubSpot Employee

Hi team,

 

commenting for a customer here


Would it be possible for us to have export to pdf for leads too? from within KB

Thanks!

rachelmuradyan
HubSpot Employee

Important Update! You can now export all your knowledge base articles by following the instructions on this article

Furthermore, if you would like to export your Insights, you can go to Reports > Traffic Analytics > Pages. You can get the number of visitors, time spent on page, etc. 

 

Traffic.png

 

MRebakBA
参加者

Truly shocked to find that this functionality does not exist. This makes it an absolute nightmare to administer and manage content.

#BeMoreLikeSFDC...

MRebakBA
参加者

What is the latest on this? It's been three years since a PM has commented.

LDumoulin
メンバー

The abitly to export a pdf of a knowledge base article is a must.

Please change the status from "Not Currently Planned" to Selected for Development.

Is there an update on this since HubSpot Product Team @Snaedis made a comment on
Oct 19, 2020?

Even somthing like on this page?

LDumoulin_0-1641956300265.png

 

ステータスに更新: Delivered
lpleva
HubSpot製品開発チーム

Hi folks!

 

I am very excited to share it's now possible to export your Knowledge Base articles as a CSV file. For more information, please check out this help article:

https://knowledge.hubspot.com/account/export-your-content-and-data#knowledge-base

 

If you run into any issues or have questions, please let us know!

CTI_Kim
メンバー

hm, CSV format is not particularly helpful for KB articles... Please consider pdf printing.

nikhenry
メンバー

Exporting as PDF document wourl be great please.

GLedesma
メンバー

We could also benefit of such a feature!

MJPerez
メンバー

+1. A .csv file doesn't solve the issue for us, it should be in pdf.

AKass
メンバー

For many of our clients in secure areas, the lack of export capability for our HubSpot knowledgebase is a show-stopper. This is an absolute requirement.

finnruijter
メンバー

This is great, thank you so much! :)))) CSV is perfect.

Raph
メンバー

Hi, 

 

As other users pointed out, we need to be able to export the Knowledge Based in PDF. Here are 3 features that we need:

 

  • Export one article in PDF.
  • Export the whole Knowledge Base in one PDF.
  • Export selected articles in one PDF.

Also, it would be a must to be able to choose the language of the articles that we export for articles that use multilanguage.

 

Thank you,

CWines
参加者

CSV is not helpful, I need the article text. REceiving the HTML text is not helpful at all.