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I am very excited to share it's now possible to export your Knowledge Base articles as a CSV file. For more information, please check out this help article:
Thank you for taking the time to submit your feedback.
We definitely will build export functionality for the knowledge base. However, I don't know when we'll have the resources to do this work. Right now, our teams are focused on finishing the multi-language knowledge base features, multi-language blog, and some other projects to improve content management throughout the content tools. So even though we do plan to build export functionality, I am going to mark this idea as "not currently planned" (emphasis on currently!) because we've not yet decided when the work will be done.
I'm sorry, I know this is disappointing. This is one of biggest needs for the knowledge base, and we will keep it top of mind as we plan for KB's future.
@lpleva I know you mentionned in 2022 that the feature had been delivered, but as many other users, the CSV export it's not what we expected, so I just want to be sure that this idea thread is NOT considered as completely delivered. Can you confirm?
We need to be able to export the Knowledge Based in PDF. Here are 4 features that we need:
Export one article in PDF.
Export the whole Knowledge Base in one PDF.
Export selected articles in one PDF.
Also, it would be a must to be able to choose the language of the articles that we export for articles that use multilanguage.
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