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Status: Idea Submitted
Vlemieux
Submitted by on ‎Jun 15, 2023 12:05 PM

Export ticket in PDF format

Hi,

Would it be possible to find a way to export the Tickets, in a type of PDF?

This would allow me to export our ticket for product issue in our Company Drive where everyone will be able to learn from problems we have at the Service Department. 

The ticket could also be use as learning tools for some department and new employees. 

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3 Replies
HolliW00d
Participant | Elite Partner
Participant | Elite Partner
‎Oct 4, 2023 6:08 AM

Hi, same for some of my customers. They need a seperate pdf documentations on issues outside the CRM...

Uonuekwusi
Member
‎Jun 8, 2024 12:20 PM

what tickets do you want to export?

what part of the tickets do you want exported?

are you still looking for a solution to this issue. i have a solution would you like to test it?

CShattuck
Participant
‎Jun 17, 2024 3:20 PM

I'd like to export a ticket created from a form submission because I would like to merge the form information with the searchable ticket number. That way if some wanted to search for the request they had the ticket number they could search for in the email.