HubSpot Ideas

lucasschiltz

Export contacts from sequence who did not respond

When a sequence ends, I would like to group together & export the contacts by their "status" so I can have data around who responded and who didn't. There needs to be a filter in "Contacts" that includes the status of a sequence (Enrolled, no response yet, Errors etc.). Extremely necessary when dealing with hundreds of contacts.

50 Replies
Clwagner
Participant

@sethnenstiel This is a great suggestion! Having a list that details how active or inactive a contact was in a sequence would be beneficial to both the sales and marketing teams in understanding lead types and interests. This information could assist the sales team in making more informed calls and the marketing team in creating more effective sequences

LoadedRich
Participant

@hubspot  - Plenty of interest in this and heaps of value added. Any plan to introduce?

BennyP
Contributor

Yes definitely useful, especially when trying to leverage Hubspot for sales! 
Also, I have seen that contacts uneroll from sequences only when they receive an email response - shouldn't they also unenroll when a call is connected (given that call touchpoints can be included in the sequence)? 

 

This is extremely useful Hubspot!! 

oliviatmktg
Member

I'm completely amazed by the fact that this is a requested feature since 2019 and yet there's still nothing. It's a pretty standard feature for re-activating leads and should be built out.

It'd be great if HubSpot uses the money from keynote speakers with zero HubSpot experience at INBOUND and placed it into desperately needed R&D projects that are backlogged since 2016 and onward.

VSkarica
Member

This is something that would be very useful to me. Hope we're getting the feature ASAP.

laurenm
Member

This is exactly what I need also 

@hubspot any chance this feature will be rolled out? 

RBragg
HubSpot Employee

Our customers would really find this useful for business practices. 😀

CTrepanier
Member

The fact that this isn't an option is utterly amazing.  The inability to move people around in cadences or to a new one is baffling.  If I could move back to Salesloft I would in a heartbeat.

TJohnson83
Member

Hubspot please get on this!

AGoossens
Member

Would be great!

VSkarica
Member

This feature would be extremely useful to have as soon as possible 😁

BennyP
Contributor

Since there's yet no update on Hubspot, I was wondering if anyone on this thread had some workarounds they're currently using?

MDuskwood
Member

I was very surprised to find this wasn't already a feature. I think this is a must to be added.

YKhalid
Member

This would help a lot! Additionally, it would also be great to be able to create a list of contacts that replied, opened, booked a meeting from the individual Sequence's page. Basically where we can click the xx% people opened to view the contacts, there should be an option "add to list" or something, across all of opened, clicked, replied etc.

MLe2
Member

Agree, This would be extremely helpful. 

I would like to have a filter kind of "No reply Sequences email" when trigger/ setting workflow to easily point out those contacts and set some following actions. Please take into account. 

pyeargin
Member

Why is this taking so long?

coffeeshopjoe
Member

Keeping this conversation alive. Just experienced the pain of it NOT existing. 

CEberhardt
Member

Bump

CDoyle
Member

As we're just starting to use sequences here this was literally the first thing a sales person has requested! Badly needed.

DavideV
Member

Any update here? Or a workaround?