HubSpot Ideas

JHarris9

Expand Zoom Integration to support ZoomGov

  • ZoomGov or Zoom for Government is a more secure version of Zoom for companies who work with Government agencies. However, the user interfaces are exactly the same.
  • We use ZoomGov for Sales meetings, customer meetings and marketing events like webinars.
  • Because the login url is different than standard zoom, We are unable to login in order to install the Zoom integration.

Here are two screenshots:

HubSpot's Zoom login pageHubSpot's Zoom login page      ZoomGov's login PageZoomGov's login Page
On the left, is the login page HubSpot sends me to when I click the "Install App" button on the Zoom integration page in the app marketplace. Notice, the URL bar at the top of the window is locked and can't be edited. 
On the right, is the login page that ZoomGov uses. The suffix to the company domain is .zoomgov.com instead of .zoom.us

 

It seems that the easy fix to this problem would be simply to allow a person to choose which zoom they have and serve the correct url for the login page.

All of our other systems integrate with ZoomGov with no problem. Lack of support for our Zoom instance is preventing the sales team from migrating from Outreach to Sales Hub.