HubSpot Ideas

karstenkoehler

Exclude internal contacts from marketing email analytics and form submissions reports

Hi there!

 

At the moment, there isn't any option to exclude employee activity from counting towards forms analytics, marketing email analytics or campaign analytics.

 

For the general web analytics this can be done by excluding IP addresses, however not for other tools in HubSpot.

 

Why is this important?

  • There needs to be a way to test conversion paths (click marketing email, submit form on page) without skewing the conversion rates before even launching a campaign. (Deleting contacts after testing doesn't do the trick, they still remain part of the email and form analytics.)
  • Especially in larger companies with a lot of employees testing assets, this makes forms and email analytics unreliable.

 

Thank you for looking into this.

28 Kommentare
ElaineSN
HubSpot Employee

+1 
Posting on behalf of a customer - This would be most important (in this use case) to exclude test contacts created while testing conversion paths etc.

Arann
HubSpot Employee
GwenH
Teilnehmer/-in

It's been 'in planning' for three years now?

TLevytalll
Teilnehmer/-in

Much needed. and we also need the ability to filter certain lead form submissions (support) when checking page views/submissions (submission rate%)

IgnacioMolina
Mitglied

Estoy en la misma situación. Asumo que se puede crear un complemento similar a lo que se hace en Google Analytics.

FLocher
Mitglied

Much needed!

AnnaKocsis
Mitglied

Is this still not available? When will it be? 

JStriker1
Teilnehmer/-in

This is essential for internal team culture. I have members that our disengaged and never open emails. It would be nice to point this out during performance reviews.