Exchange/Outlook integration for contacts and calendar

Sales people use Outlook, period. And because that's what they use, that's where the information should be at. Best way to achieve this would be via Exchange integration so that people would have access to the same information even on their mobile and wouldn't just be dependent on a single plugin.

HubSpot updates
Exchange/Outlook integration for contacts and calendarHubSpot Product Team
4 weeks ago

Thanks everyone for the interest in this! I'm sorry for not providing more details on the larger scope related to   Some areas of this work have been completed and some are still in progress, I'll try and break this down based on the different ways HubSpot needs to connect with exchange:

 

Inbox connection:

Provide the abilty to connect your Exchange inbox with HubSpot. This allows you to use our CRM for emailing and use the Sequences tool in sales. Today, the only way to connect an Exchange inbox is through IMAP - which is an experience that we are improving to make it easier for Exchange users to connect their email. This is currently in a closed beta.

 

Meetings sync:

This would allow users to use the HubSpot Meetings scheduling tool with an Exchange email address. This is currently in development and we hope to deliver this in Q3 of this year.


Calendar sync:

This would allow Exchange users to schedule meetings through calendar invite directly through the CRM. This would also create meetings events on a contact timeline when they are added to your Exchange calendar. This work would add Exchange to the users that can use this sync: https://knowledge.hubspot.com/articles/kcs_article/integrations/use-hubspots-integration-with-google-calendar-or-office-365-calendar

 

I hope this is helpful! Please let me know if there are other questions or features related to syncing with Outlook. We may break each of these features into separate Ideas to help with tracking and understanding.

Exchange/Outlook integration for contacts and calendarHubSpot Product Team
Re: Exhange/Outlook integration for contacts and calendar - changed to: Investigating
4 weeks ago

We are currently working on a calendar and contact sync for Exchange/Outlook, please feel free to comment and share ideas and examples.

Exchange/Outlook integration for contacts and calendarHubSpot Product Team
4 weeks ago

re: @Joshua_McQueen 

That's right that the Office 365 Outlook calendar bi-direcitonal sync is live! However this does not include those on an Office Exchange server.

57 Replies
Bfass
New Member

I agree with many of the comments above, we use a hosted exchange account but meetings will not integrate, very disapointing as this was one of the sell point for using hubspot. Please get this working ASAP so we do need to use a third party. 

Tkhoudary
New Contributor

If you would, please provide a status update for the exchange/Outlook sync to our CRM. 


Thank you, 

LievenE
New Contributor

same here, evaluating and missing on-premise exchange integration (owa) ...

Incotec
New Contributor

Please, let me know if you can find a solution to use the Hubspot CRM with exchange emails and use every tool from Hubspot

p_viv
Regular Contributor

Really need to be able to integrate with 0365 calendar to see bi-directionally sync meetings!!!

Deny
New Contributor

Any new about this integration? Would be very very nice 

mmedveczky
Occasional Contributor

Yes, a very much needed function

Kayem68
Regular Contributor

"Sales people use Outlook, period. And because that's what they use, that's where the information should be at. Best way to achieve this would be via Exchange integration so that people would have access to the same information even on their mobile..." -AndyPitre

 

100 thumbs up!

We need a way to synch HubSpot Contacts to on-prem Exchange/Outlook, period.  

The lack of a simple address book of contacts will severly limit HubSpot's usefulness.

 

Is there a status on this effort?

LCSKMiller
Regular Contributor

This missing piece greatly prohibits us from using the Meetings feature, which would be great feature for our team to utilize. I see quite a few people asking for an update but it doesn't appear as if anyone has heard anything. 

Dhawal
New Contributor

 Sync Microsoft exchange calendar

Hi there,

 

Are there any update on Microsoft exchange calendar integration with Hubspot Meetings?