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Enter 2 email addresses for a contact

Some businesses benefit from entering 2 different email addresses for a single contact. For now, they create a custom property "secondary email", but if someone fills in a form with this secondary email, they have to manually merge the contact every time.

HubSpot updates
Enter 2 email addresses for a contactHubSpot Produkt-Team
changed to: In Beta
11-02-2017

The ability to add multiple emails to a contact is currently in beta!

Enter 2 email addresses for a contactCommunity-Manager
changed to: In Planning
04-06-2017

142 Comentários
gelflex-cc
Mentor

I am experiencing a similar issue.  Sent an email to a contact through the CRM. Received an email back and it was not logged. Used the forward option, which unfortunately includes my signature and makes it difficult to read. 

 

The first forward did not work. Checked for a duplicate assuming he used another email.  No duplicate.  I did notice that the email he used was the secondary email for the contact. This is problematic as there is no way to know what the contact will do to respond and having the right information, in the right place, when you need it is critical. 

 

Any thoughts?  I am going to post with the secondary email group/email not logging as well. 

DennisHart
Berater

I agree. There are lots of reasons why it would sense. Divoced parents- primary and secondary e-mail addresses.Personal and professional. Multiple gigs. I have my partner log in and my client email account in HubSpot! But would want to decide whether to send to primary or secondary or both. Don't make that an upgrade feature. It's pretty fundamental. You can count the e-mail addresses. That's how you monetize it.