Enter 2 email addresses for a contact

Some businesses benefit from entering 2 different email addresses for a single contact. For now, they create a custom property "secondary email", but if someone fills in a form with this secondary email, they have to manually merge the contact every time.

HubSpot updates
Enter 2 email addresses for a contactHubSpot Product Team
changed to: In Beta
09-05-2019

The ability to add multiple emails to a contact is currently in beta!

Enter 2 email addresses for a contactCommunity Manager
changed to: In Planning
09-05-2019

141 Replies
gelflex-cc
Top Advisor

I am experiencing a similar issue.  Sent an email to a contact through the CRM. Received an email back and it was not logged. Used the forward option, which unfortunately includes my signature and makes it difficult to read. 

 

The first forward did not work. Checked for a duplicate assuming he used another email.  No duplicate.  I did notice that the email he used was the secondary email for the contact. This is problematic as there is no way to know what the contact will do to respond and having the right information, in the right place, when you need it is critical. 

 

Any thoughts?  I am going to post with the secondary email group/email not logging as well.