Engagements API / Customizable Call Dispositions
I am syncing my InContact calls by creating a contact Engagement Type=CALL. I have 15 call dispositions in my call center and only 2 map to Hubspot's standard dispositions. Can you create the ability for admins to add their own call dispositions (via API is fine). So that I can create call dispositions in hubspot that match our call center software?