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Enable to use multiple template for subscription pages

Currently, we can only use 1 template for subscription update page. 

We use 1 email address for multiple email type and I do not think our contacts are aware of that. 

Therefore, I assume that when contact click on the link, they may get surprized with multiple selection for email types that they can subscribe. 

It would be nice if we can use separate email template based on different email type. 

For example. 

Email type A use Template A for subscription update page

Email type B use Template B for subscription update page

HubSpot updates
Enable to use multiple template for subscription pagesHubSpot Produkt-Team
changed to: In Planning
10-23-2017

28 Comentários
eoswald
Sachkundiger

This definitely is needed for users with multiple brand domains.

I have two domains connected to my account.

right now if I send an email from xyz.com all the links and branding are xyz.com (except the reformatted tracking links but that is a differnet issue) and the contact clicks unsubscribe they are directed to abc.com to unsubscribe with is a disjointed user experience.

 

 

primepointre
Besucher

Agree.  Without this, multile brand domains' emails will get very confusing to customers.

tomlake
Mitwirkender

We also have multiple brands with different subscription types and branding requirements. We are struggling to use one contact preference centre.

Jaqueline Occasional Contributor | Gold Partner | Certified Trainer
Occasional Contributor | Gold Partner | Certified Trainer

We also have this issue and need a solution for it. 5 different brands with different email types in one account. Would be nice to have a feature like the one for the system pages that can be assigned per domain/brand

PierreB
Mitwirkender

Hi,

 

same here, big need as we've got multiple domains = multiple preference center. (Hubspot enterprise)

 

Our workaround planned is to create fields in the contact database, create forms per domain and then workflows to populate the back-end subscription fields.

 

NickBazuin
Mitwirkender

Hi,

 

We have the same issue for one of our clients where showing different subscriptions to different types of users is essential. 

 

Clients use case:

They have subscriptions that are for everyone and specific subscriptions that only shows customer-related information (specific relevant events and content that are only for customers to see). When a normal user (not a customer) goes to their subscription page they can also subscribe to lists that are absolutely not relevant for them.

 

Our client has the ambition to migrate all their marketing tools to Hubspot, but this feature is keeping them from doing so because it looks kinda sloppy that we can't show only relevant subscriptions on that page.

 

Possible solution:

As mentioned before it would be nice to either make the single subscription page smart based on lifecycle stages or on the other hand the option to make different subscription pages for lifecycle stages. The first solution would be most beneficial of course. 

carolebemove
Mitwirkender

I agree ! Extremely important for us to have this also!

gcastelain
Mitwirkender

Hi - any news on this topic ? It seems that it has been in planning since 2017...

We are using Hubspot Enterprise for a group of 5 companies, and would love to be able to create 5 separate subscription/preference centers in Hubspot. Same goes for data privacy and content options - we need to be able to adapt the company name (and privacy policy link) for each company.

As of today, we need to custom create everything - as you can imagine, not necessarily what we had in mind when we subscribed to Hubspot Marketing Enterprise with 5 brand domains...

Thanks