Enable to use multiple template for subscription pages

Currently, we can only use 1 template for subscription update page. 

We use 1 email address for multiple email type and I do not think our contacts are aware of that. 

Therefore, I assume that when contact click on the link, they may get surprized with multiple selection for email types that they can subscribe. 

It would be nice if we can use separate email template based on different email type. 

For example. 

Email type A use Template A for subscription update page

Email type B use Template B for subscription update page

HubSpot updates
25 Replies
kryton
New Contributor

Extremely important. As a global manufacturer, we do not want general public to subscribe to "Distributor-only" emails. 

Mireille
New Contributor

We've got two brand domains and there will be more in the future so for UX it would be extremely important to enable this feature to create different subscription pages/types for each brand. 

Rolf
Occasional Contributor

This has always been an issue for us, but now that we're about to start using HubSpot Sales (besides CRM and Marketing that we use since 2013) the impact of this issue is growing.

 

Our use case

All our customers should be subscribed to the customer-specific subscriptions so that only they are informed about customer-related events. This can be webinars, advisory boards, release notes, etc.

 

Right now, all subscriptions are available on the subscription page. Anyone can now sign up to mailings that are meant for customers only.

 

We're a software company. If, for example, something is going on with the software we only want to inform those that are impacted by it. 

 

A simple solution

In my mind, the simplest solution is to make the subscriptions smart, based on the lifecycle stage. A Customer should be able to sign up for different emails then someone that is only a Subscriber.

JoeDavies Esteemed Contributor | Gold Partner
Esteemed Contributor | Gold Partner

Great to see that this is in planning! Although, as of october 2017 Smiley Frustrated

As everyone has mentioned here, similarly we have a lot of clients that would really benefit from the ability to have multiple preference center pages - if Pardot can do it...

@kleonard do you have a timeline for this?

melanie__
New Contributor

Hi,

 

I'm trying to allocate different subscription types to different subscription preference pages, specifically for Benelux market. Just translating the current subscription types is not sufficient. It would be great to see this within one of the next updates. 

HubSpot Employee
HubSpot Employee

Posting on behalf of a customer.

The Use-case:  the have an enterprise portal with different domains handling different brands. Each brand has its own subscription type and the brands also compete against each other in the market. The customer cannot have an email preference page showing all the different brand subscription types. 

mkunhardt
New Contributor

Hi,

we run two Brands on two domains in the enterprise version and as for now its impossible to have seperate system settings for the different brands.  e.g. double optin mails, system error pages, email preferences can only be set once. This keeps us from really using a big deal of hubspot features running a second brand.

Please hurry up developing on a solution.

Magnus

 

lallen
Occasional Contributor

We have two brand domains and would love for this feature to be enabled in the future, as well. 

MathildeLP
New Contributor

Extremeley important for us to have this also!

JoeDavies Esteemed Contributor | Gold Partner
Esteemed Contributor | Gold Partner

any update on where this is at? This isn't just a useful to have, but an essential to have in the case of many clients!