HubSpot Ideas

aruniyer

Enable snippets to be made private or shared with team

Hello

 

Currently snippets are visible to everyone who accesses HubSpot. 

We need an ability to mark them private or only share with the team. 

 

Thanks

Arun Iyer

37 Replies
MChristensen7
Member

Need this very much. The snippet feature is almost useless without the posibilty to make the private. 

RClinton
Member

Being able to assign snippets to certain users would be greatly beneficial.

We have specific snippets for our Sales, Contracts, HR and Marketing teams. Within those teams certain individuals only need 2-3 of the available snippets.

This would be a very beneficial feature.

Tjaj
Member

Agreed--we need the ability to make snippets private/public and/or filterable by team. Would love to see this implemented!

INSANE76
Member

Hi there when you are managing 5 different foreign languages not being able to adress snippets by team is just a mess.

Please can you do it as soon as possible ?

Thank You !

LGatlin
Member

My company would majorly benefit by being able to organize snippets based on team. Not being able to do this has created a risk for sharing snippets that are designed for our clinical team to communicate with medical professionals. If one of these snippets is accidentally shared with a consumer by another team we can run into some serious liabilty issues. Please add this feature!

LButterfield
Contributor

Really good idea - when you've got people working in multiple languages across multiple territories snippets can quickly get quite confusing! Being able to restrict access of these as you can with templates would make things a lot cleaner for many users.

MMills9
Member

Agreed, this is a much needed feature!

SBenedicte8
Participant

Buena idea!

DPonoroff
Member

Lots of customers and hubspot partners looking for this. Would love this for our small team. Not sure how bigger teams are able to manage without this. 

MLomako
Member

This would be a good feature to have especially, for international companies. 

Geetan
Member

Upvoting for this feature. It's a must when you have 2 different teams with similar products but different regions and links. Wonder why you won't have this feature just similar to templates.

DHeinz
Member

To enhance the power for my teams, it would be perfect so share only the snippets who is involved to that topics. And sort them in outlook from a - z

 

shoon
Participant

Please have this implemented! Different teams have different needs for snippets, the current method forces them to shift through a lot of irrelevant snippets. 

BTaylor42
Member

we have several team members with who knows how many snippets each, without being able to restrict access etc.... its literally quicker to type manually making snippets pointless

IHunter0
Member

Having permission-based snippets is essential when you have three departments all working within the same system. Our support team does not need to see the sales snippets and the sales team does not need to see the marketing snippets. Too many cooks in the kitchen and even with the simple shortcut method to use the snippet, a lot of options appear. This request was submitted in 2020 and people have upvoted and commented every single year for 4 years. @KyleJepson Is there any update internally regarding this?

SThomas5
Participant

Hi, we really need this.  The Sales team are struggling to find the snippets they need becasue there are loads of help desk snippets cluttering what they can see. Equally, the Help Desk team does not need to see the sales snippets

LGasson
Member

Have to agree with the comments here, snippets are almost impossible to manage with every team contributing across the business. It would be beneficial and improve UX if they could be permissions based. At the moment there appears to be lots of scrolling or remember of key words.