HubSpot Ideas

hidanya

Enable redirects for meetings URLS

Currently, HubSpot does not support redirects on meetings.hubspot.com URLS. HubSpot will serve an error if a redirect is attempted, and support has confirmed that this is not currently supported. 

 

There are many use cases in which a redirect would be useful:

- An employee leaves and their calendar should be redirected to another

- An employee's name changes

- The organization decides to move to a different calendar service

 

I can't currently think of any possible workaround for this, either, which is even more troubling.

 

In our case, we have hundreds of emails across dozens of sequences in Outreach that will all need to be changed by hand since the URLs cannot be redirected. 

22 Replies
LChan4
Member

This is needed ASAP! We have many meeting links that were created as a workaround for tracking that we'd like to redirect to one meeting link. Also, we have the same problem with needing to redirect meeting links for separated employees.

florianl
Member

Hello, this sounds like a great option!

I have the same problem with the urls of meetings after staff turnover, we want to redirect them easily to the successors.

Thanks in advance. 

JoelWhitford
Participant | Elite Partner

Required here too! Much needed feature. 

 

christa
Contributor

People will dig up old emails with old meeting links. We need this ability to redirect old meeting links. Is this really not supported? Crazy

Wyatt
Participant

This would be a great improvement. Can't believe this doesn't already exist.

stacey
Member

This is much needed!!!

briansweat
Contributor

It's super frustrating that our customers and prospects are still clicking old meeting links for former (terminated) employees, employees on extended leave, or folks who have moved to new teams.

 

The HubSpot Meeting Scheduler link owner should be able to temporarily redirect to their team round-robin scheduler or a colleague's scheduler while they are off work. Allowing users to redirect their meeting scheduler to a URL would take care of this.

 

Also, deleted meeting links should include a permanent redirect option. It's frustrating to reassign and keep these old meeting links. Also, I see a message that you can no longer reassign the default meeting link? Frustrating.

Jim_from_Charik
Participant

This one was hard,  but check this out :

1/ let's consider the case of someone left the company and you still want to receive meetings

2/ you log in as this user in the user settings

3/ you change the connected agenda with the one you want now (you can even change the rules)

BOOM !

PS : you don't have the "log in as" feature, ask for a free trial of the version needed and do the change.

 

The case where the user change name is easy, just keep the old link because they are not connected to the name of the user.

 

The case where you change of provider, if you are not working with HubSpot anymore then your domain name is free of using your .htaccess and in this configuration you can do whatever redirection you want.

 

I hope it helped !

bkveen
Member

This is a great idea.  I need this right now we have so many expired meeting links. 

MJones118
Contributor

@Jim_from_Charik 
Hi Jim, this is a great idea except it appears you are not able to change the default user meeting link to another user. I tested adding my calender however I just get an error message to try again or contact via email. Additional meeting links allow you to Transfer Ownership to another user via the Actions button dropdown. 

Clipboard_09-05-2024_01.jpg

 

I found the workaround in that I cloned their default meeting. Set the new meeting as the default and then went back to the orginal and Transfered Ownership. Thanks again for the idea. 

Clipboard_09-05-2024_02.jpg


BNolan
Member

@MJones118 Thanks for this tip! This works perfectly to solve the problem!

MAddison
Member

This would be ideal.

 

We have an example of an old meeting link on a business card that goes nowhere.

It would be very helpful to redirect it to another link like our home page.

JButtery
Participant

Totally agree, this is a super important needed feature, firstly when updating to a custom URL, it leaves a broken link in all previous emails with the hubspot meeting. Also, a great idea and point about when sales reps leave, it would be great to e able to sort this! 

AKoury
Participant

Our users are from various financial institutions and are not allowed to connect their calendars or financial emails. Having the ability to redirect a HubSpot scheduling link to their scheduling link would allow us better tracking and it would eliminate our need to clone every single template for every single new user. 

Lreiserer
Member

This is definitely needed! I have two users that both conduct onboardings for our company, a round robin or group meeting does not work for this process. When one of them has no availability (out of office) we would like the option to re-direct them to the other users meeting link. If anyone has any advice on on a work around, would be appreciated!

BFleming1
HubSpot Employee

+1 many use cases

ScottMoyse
Contributor

Yup, this is totally ridiculous. It doesn't work even if it's your own domain AND even if the original URL no longer exists because the Meeting has been deleted. 

ScottMoyse_0-1733178078055.png

 

MSmith89
Participant

Just came to say that I'm currently testing the URL Redirect link above in relation to the meetings tool. The proxy refuses to work properly and throws an error, but I can utilise a temporary redirect that goes to the meeting page, which is enough for what I'm looking to achieve 🙂 We'll have to manually rotate it every few weeks but I'd rather that then an out-of-hubspot solution!

AKoury
Participant

What is the temporary redirect your using?

Jim_from_Charik
Participant

Hey everyone, I think most of the solutions here are good enough to solve every cases.
like my solutions (‎Aug 25, 2024 12:38 PM) with the add-on from @MJones118

 

If you need help feel free to contact me directly.