The problem right now is that on the mobile app, custom objects are read only, and cannot be edited. Additionally, contacts cannot be associated with custom objects from the mobile app. For a business where the custom object may be properties, or rental listings, it is helpful to be able to be on the go, showing the property, make notes on the contact and be able to associate it with the custom object as well. Or be able to edit the custom object directly on the go would be very useful!
We have this exact problem with our client. They show real estate properties and need to update the Listing custom object from their mobile phone while on property. This is a real problem not being able to do this.
Also, HubSpot needs to allow people to associate meetings, notes, calls, etc. from a Contact record and Deal record to the new Custom Object. Currently, we can't do that, which is a real problem.
Yes please - we use custom objects to manage special one off pricing requests (faster than a quote) and also what stands our customers have in their stores, and we need to be able to update these during the visit to the store and add pictures etc.
+1 to what @NancyLambert said. We need this for our clients working in real estate and education.
We just tested it out and it seems to work on Android but not on iOS. While I understand the constraints of developing for iOS, it'd be good to have some sort of timeline when Android features can be expected on iOS. This isn't the first time we've come across significant functionality differences between platforms. It's not great having to explain these to clients with little information on hand.
We need the same capabalities for custom objects on the mobile app as per standard objects, acrosss both Android and iOS. I hope that I'm wrong and that there's been a fantastic update recently, but I'm just about to present a demo to a client where my plan was to use custom objects. My assumption was that they'd be available on mobile too - if they're not, I'll nee to rethink, since that's not ideal...
Thanks in advance, HubSpot. Please tell me this is coming sooooon....
I don't see why this wasn't a default option that is already supported by the IOS app version. This really limits operational needs for those using the custom objects feature. Members of the team that are mobile and have limited access to a laptop and computer will utilize the mobile app to access all that is available in HubSpot. This creates an issue as our IOS users (which is the majority of our company) do not have access to custom objects.
Agreed. The mobile app is meant to offer utility while in the field and on the go. Without the ability to edit or associate custom objects in the mobile app, it relies on you doubling up the work this requires (writing it down as a reminder in another app/notes) or risk losing this info and connections by waiting until you return to a computer.
Custom Objects also need a higher degree of customization in general since businesses are unique and have different metrics that don't necessarily fit into the "contact, company, deal, ticket" scheme. Having them function like one of the preset objects would vastly improve the usability of the entire hubspot platform.
Totally agreed! This severely limits the use of Custom Objects if they cannot be edited & therfore 'used effectively' from your mobile app. Please look into sorting this ASAP.
Since custom objects are made available within the desktop version, it is expected to have the chance to manage them also from the mobile app (both Andrioid and iOS): we've introduced a custom object in our HubSpot and Sales Reps on the field are supposed to manage this new object even during their working day across the cities; they need to have the chance to create and edit custom object's records even when they are on their way.
Hi, I too have a need for editing Custom Objects on iOS for work in the field and on the go. We are trying to move certain processes from Salesforce, but need custom objects to be mobile friendly.
+1, our team uses Custom Objects on construction sites to keep tabs on contacts and project details. Not having the ability to edit these custom objects on mobile limits our ability to utilize this feature.
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