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Enable Smart Content on Rich Text in Custom Modules

Since the addition of custom modules into the Design Manager Tool, templates are being built using these custom modules.
But these modules does not support smart content what makes its use limited of specific.
ie: Best custom module idea is a Banner module, but a banner is the first place where smart content needs or can be applied.
I understand the coding complexity for making the custom module entirely smart but It will be more than enough if we can add Smart Content tool into rich text modules in custom modules.

29 Replies
ryanl_rise
New Contributor

Please do this. It big helps to the marketer. 

keegan-sbm
Regular Contributor

A note to the hubspot product team on this -- this feature has been "in planning" for almost a year and a half, and is a highly requested feature. We'd love an update on this.

CST
Occasional Contributor

SMART content has been supported for custom modules for a while. But now with V2 released, it's no longer supported. I'm suprised this doesn't seem to be documented somewhere at all. Have to admit that the V2 documentation is very limited. I think it works great once you understand how it works! Man Very Happy

 

We really need to have this feature back online because we heavily rely on this for our European customers.

 

Upvoting this feature! +1

hello
New Contributor

Please, this is massive.

 

I've just upgraded our home-page to be the new custom module format and didn't know that smart wasn't a feature here.

The marketing team are furious and I don't know how to deal with it now. There wasn't a warning of this deprecation or anything… it was just YOLO removed…

 

I need this so badly now!

 

 - Thanks

CST
Occasional Contributor

What that confuses me is that Hubspot states it has never been supported or custom modules. The thing is that we have been using smart content in custom modules when V1 was still active, so I don't understand why Hubspot states it was not supported.

 

e.g. we used to build newsletters with SMART content, build with custom modules, which saved us a ton of work. Now we're back to creating 3 or more version just to cover our targeted groups of contacts.

 

I'm wasn't really planning on rebuilding several templates and remove the custom modules that were meant to make our lives easier and more efficient. Rebuilding the templates to make only make use of the stock drag&drop modules, would make the templates less flexible again. I can't imagine this is what Hubspot intended with this V2 update.

jmarcello
Regular Contributor

This is an absolute MUST HAVE feature. We do have a lot of API work and custom coding because the nature of the work is much more flexible, exensible, and efficient - which saves us money. Since we use custom modules we would require Smart Content to be compatible with them.

rominabuchle
Regular Contributor

Hi there


We are also quite happy with the new design manager and the flexibility it delivers to us with developing individual templates.

Only downside is that we cannot use smart rules and personalization tokens in our custom modules. We have many clients which would benefit from such a functionality. @kleonard Can you tell us, when the functionality will be in Beta? 

Best, Romina

jmarcello
Regular Contributor

Has this been taken up yet? And if so is there an ETA. I am in desparate need of this feature and really do not want reinvest a few weeks of work to taken on the dreaded, painstaking task of converting our pixel perfect HTML design for our blog post pages into one that uses the modular WYSIWYG builder.

HubSpot Product Team
HubSpot Product Team
updated to: In Planning

Update: Smart Content for Custom Modules fields is currently in development. Our goal is to release Smart Content fields in Custom Modules as well as a more robust and useful way to report on Smart Content. Recently we released Smart Content reporting into BETA which is the first step to releasing additional functionalty at the module level. As of right now we do not have a timeline for when Smart Content fields will be released into BETA.

keegan-sbm
Regular Contributor

@Captshawn How does one get on to the BETA of this feature?