We are working with a custom object ("Projects") for our post-sales Delivery and onboarding process. Playbooks are available on all standard objects (Companies, Contacts, Deals, Tickets), but not Custom Objects. This would be such a game changer for our team to have access to Playbooks - all the users of our custom object have paid Service Enterprise seats to access other paid features like snippits and templates, but we're really missing Playbooks on this custom object.
100% agree on this as being necessary and likely an easy build for HubSpot.
I work with HubSpot Support, and had a customer reach out asking for this feature, and it would be amazing to see it implemented 😊
Agree with this idea, it would be great to see playbooks for custom objects.
This is exactly the feature I am looking for! We have Applications (a custom object) that are associated to Contacts.
Contacts can have multiple Applications. We are looking to use playbooks to store Application information that is asked during a call using a playbook.
We cannot save the information to a contact, as one contact can have different information for different Applications.
Any workaround for updating a record property on a custom object while using playbooks?
Agreed, we need this!
Yes - this would be very beneficial.
Yes this would be very beneficial, particularly as the original poster suggested, as a "how to" guide for the proper use and formatting of custom objects
My company needs this functionality as well!
Any updates on this?
I'm a support rep here at HubSpot and I've had this request come up frequently. This would be a great functionality to implement!
This would be super useful as often custom objects are leveraged for onboarding, or managing ongoing processes with data collection as part of them.
This would be very helpful!
This is definitely needed! We have clients that need this feature.
Would be extremely helpful.
Couldn't agree more! What's strange is you can now have playbooks with properties that write to custom object properties but somehow you can't display the playbooks on the right sidebar of a custom object. Seems a little backwards.
This would be an amazingly useful feature. Can't hand-raise enough on this one.
Yes please. The purpose of having a CO would be that there's a unique use case, such, there needs to be playbooks that help users walk through using that object.
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