Enable Multiple Parent Child Relationships

Problem: Our customers are always e-commerce companies and often startups. Both often have multiple larger companies invested in them. So we need to be able to add two or more large investors as parent companies for one of our customers, in order to get a truly global view of the relationships between the customers in the CRM.

 

We would also appreciate it, if multiple hierarchies were possible and a parent company could be assigned to another parent company: 

 

Company A --> Company B --> Company C --> Company D

 

Currently, we are limited to a hierarchy of two: 

 

Company A (Parent) --> Company B (Child)

15 Replies
Occasional Contributor

I commented the same on a similar ticket, but this is very important to us as well. There are many tri-tiered company ownerships that we can't accurately identify.

 

For example:

Comcast owns NBC, which owns Universal Pictures

OR

WPP is a holding group that owns GroupM, which owns Mindshare

 

GroupM, and NBC, currently cannot be both parents and children, but they should be.

 

 

New Contributor

This would be a great feature. Alternativley, it would be superp to have a different record type i.e. Subscription that can be associated with a company

 

Currently setting up HubSpot for our SaaS business and ran into a challenge with putting our customer model into the CRM:

 

Our model:

Direct customer (we bill and support) --> Individual subscription

White-labeled reseller (bills and supports customer) --> Individual subscription

Reseller (makes the sale) --> Direct customer --> Individual subscription

 

Challenge:

I wanted to have the relationship from Resellers to the Direct customers they signed up (for reporting and tracking performance of resellers) but with the limit on parent/child relationships I couldn't then have each Direct cusomers subscriptions reside under them as child companies.

 

I've got round this by using a Company custom field. Field is a drop down listing all Resellers which I then assign to the Direct Customer which means I can still show the Direct Customers individual subscriptions underneath them.

Visitor

We would also start using multiple parent child relationships right away.

Our sales are to Counties - we may work with numerous different county and city departments on a single deal.

At the same time, there are State representatives whom are also sometimes part of the sales process.

 

Ideaily we would set up our relationships as follows:

State

Multiple Counties within the State

Multiple County and City departments within a County

 

 

 

 

Occasional Contributor

I also think this is important. I work in China and Joint Ventures (JV) are very common here. A CRM system should also be able to make complex relationships of companies clearer. If you could even add an option to show complicated networks graphically would be amazing. 

 

I created another topic, on which I suggest to add the possibility to add associations to the companies. It would be great, If this could be combined with the multiple parent companies. 

 

Great Idea!

New Member

I need additional depth in the parent-child tree too. 

 

Parent

child 1

   sub-child 1

   sub-child 2

 

child 2

   sub-child 1
   sub-child 2

 

would like to have parent plus at least 3 child generations (child, sub-child, and sub-sub-child)

 

translated:

parent —holding company 

child - corporate HQ of company (one of many) held by parent

sub-child- regional offices of child

sub-sub-child- job sites within the sub-child’s region

 

Thank you. 

 

Occasional Contributor

Yes, please.  Thank you.  Maybe a Super-Parent or simply letting the user determine when/if a parent can be a parent of another company.  

Occasional Contributor

This is critical for us too - companies have different offices so need to be child companies of the head office. But that company in turn is part of a larger group of companies that we need to be aware of. I would have thought it would be fairly simple - just create a many-to-many relationship in the related companies module. In other CRMs it is posisble to create simple company relationships like this - would appreciate it if this could be addressed ASAP!

New Contributor

I really need this feature as well. I have accounts that have 50/50 ownership. 

New Contributor

Yes! We're really struggling with this limitation - and it's really going to affect our reporting. I've spoken to HubSpot about this but doesn't seem to be on their roadmap.  

Occasional Contributor

This is a feature I'd like to see as well. Many of our prospects are part of a larger parent company, which in turn has its own parent company. Would be great to at least have the full association in the companies' profiles. 

New Contributor

Yes, please. This scenario occurs often enough that we would like to utilize this functionality, especially with so many merger & acquisition events throughout all industries.

Occasional Contributor

I've addressed this to the HubSpot teams several times, as the lack of this feature really limits our benefit from HubSpot as a CRM. So far I received no indication when they might implement it... Any news on this?

New Contributor

The insurance industry is also like this - a parent company that owns holding companies that own insurance "groups" that own individual insurance (and non-insurance) companies. 

 

Ideally, you would be able to set parent-child relationships to mimic this type of thing, you would then assign contacts and deals to the right entity in the hierarchy, and you would provide consolidated views of companies, contacts, and deals that aggregate up from children to parents to "grandparents"

Occasional Contributor

I would also be very glad to have the possibility to show more complex company to company relationships. 

Especially regarding Joint Ventures, where two or more companies are invested into a company. 

Technically, for those there is not always a clear parent company, but rather two or more Joint Venture Partners.

New Contributor

We work with lots of private equity backed businesses and we NEED to track multiple parent companies for a given entity. Has anyone found a workaround for this?