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Enable Compliance Copy emails for Chat Transcripts

Chat Transcripts may need to be reviewed for compliance purposes. The easiest way to do this would be to include them in the inbox for the rest of the compliance communications.

 

If Compliance Copy is enabled for a portal, then emailed transcripts should be sent to the compliance address, as well. 

 

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https://knowledge.hubspot.com/articles/kcs_article/email/set-up-a-compliance-copy-email

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