HubSpot Ideas


Emoji Scale

I am writing to propose a new feature for our rating system: the ability to use an emoji scale 1-7.

Introducing an emoji scale for ratings can provide a more engaging and intuitive way for users to express their feedback. Emojis are universally recognized and can convey a range of emotions more effectively than numerical or star ratings. This could enhance user experience by making the rating process more fun and relatable.

Thank you for considering this suggestion.

1 Reply

Great idea for CSAT and NPS!