HubSpot Ideas

lilybond

Embed SurveyMonkey surveys in HubSpot emails with contact tracking

Rather than having to send a survey email via SurveyMonkey with a HubSpot list export and then syncing that data to HubSpot, it would be amazing to be able to embed the SurveyMonkey survey in a HubSpot email directly with contact tracking. I'm surprised this isn't a feature of the integration already. HubSpot knows who is clicking the survey link, so we shouldn't have to add an email collection field to the SurveyMonkey survey. This would be a huge improvement to the existing integration.

5 Replies
DoraNguyen
Participant

I want to add a quick survey question at the end of the email - just to ask how relevant & useful it is - but HubSpot hasn't integrated that function with Survey Monkey yet. Would be great if you guys can work together and help us achieve it.

markusarvidsson
Contributor

I agree. That would be very useful. 

MarkusC
Member

It looks like the new "Send SurveyMonkey survey" option in the Contact dashboard does this. I just tested it today and the surveys appear to have contact-specific URL parameters, and not just a generic URL for the survey. 

JDonahue7
Member

This is what we need! The current integration is borderline useless...

VVezikov
HubSpot Employee

Hi everyone! I'm Vlad, a product manager here looking to improve our SM integration. Would anyone in this thread be willing to chat with me about the integration and this+other improvements you wish we'd make to it? Please DM me and I'll pass along me meetings link. Thanks!