Emails sent cap or limit on how many emails a contact can receive in a given time range

[khughes]

It would be great to add a simple if/then and emails received is greater than X within the last X days then add them to a suppression list we can then add to every email send?

Limit the amount of communications on a per contact basis including automated emails.

[khughes]

Hi all, some good news on this, we're released a feature called "Send Freqency Cap" which is available as part of the Marketing Hub Enterprise tier which enables exactly this. You can learn a little more about it here: https://knowledge.hubspot.com/articles/kcs_article/email/set-up-an-email-frequency-safeguard

Hope this helps!

[silvercal10]

Very much needed. 

[saraheschmidt]

Agreed. This is exactly what I need. We have been requesting it repeatedly from Hubspot for the last two years.

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[silvercal10]

Bueller... Buelller....

[AdrienA]

We need this ! 

[IsabelleH]

We really need this !

[ckiertz]

This would be huge - especially if you have marketing AND sales sending emails to the same prospects, would keep them from getting bombarded.

[NL_GM]

do it... do it now!

[catherineandes]

We need this!! Pease develop this 

[John_Brenn]

We need this functionality. 

[Joshi]

We do need this functionality too. 

[cspraul]

I am shoked that this is not a feature. It is pretty much a native functionality for most advanced automation platforms - at least in the ecomm realm. 

[annegaslin]

Agreed - especially as we are rolling out the Sales tool, this would be really helpful to avoid overwhelming prospects and customers from both marketing and sales emails.

[ekorczyk]

We would use this feature!

[Granderson]

very much needed.

[Karena]

We've been asking HubSpot for this over the last three years

[tirulegui]

Hey you guys, I think I just figured out a way to limit email communications.

Create a new Active List>Contact Property>Last email send date>Is less than 7 days ago

Save.

Then in your workflows add that list to your Suppression lists. If it's an Active list, it should work. I'm testing it now.

Does this make sense?

[Shay]

Hi all, some good news on this, we're released a feature called "Send Freqency Cap" which is available as part of the Marketing Hub Enterprise tier which enables exactly this. You can learn a little more about it here: https://knowledge.hubspot.com/articles/kcs_article/email/set-up-an-email-frequency-safeguard

Hope this helps!