Email to Deal assignation by email thread title, not only by contact


Situation: We are a travel agent and have service providers who work with us on a large number of deals. Some service providers might work with us on 100+ deals. Every time an email from our service providers comes in, this mail gets assigned to all 100+ mails where this service provider is also part of the deal!

--> Please let us assign emails to a deal based on the thread title, not merely on who sent the email

HubSpot updates
1 Reply

This would be really useful, if for example the email thread had a unique identifier, a deal number, booking number.


And then the email was assigned based on this, it would be fantastic