Email timeline out of order, multiple copies of emails confusing
When trying to look at the correspondence history (emails) with a contact, it is very difficult to follow a sequence, and it appears emails appear multiple times and seem to be in random order. it would be nice if there was just a chronological order with the most recent message sent or received at the top and each subsequent message as you scroll down. It's frustrating to find the content I'm searching for
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One of our clients has asked about this also. They would like to be able to see all emails to and from a contact in date order regardless of what conversation they took place in. It's a preference thing, you can configure your outlook/gmail account to do this, why not HubSpot too.
Yes, please please do this. I can't tell what the most recent reply was or who was last!
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