When we write emails in HubSpot we often end up with terms in both subject and message, which can rate high on spam engines. This is for users we have communicated with in multiple messages on multiple channels, but for emails this is sometime challenging.
I suggest that a 'spam score check' is added to emails and email templates. The score is automatically updated and you receive a notice like you do on 'suggestions' today.
The flagging on spam level could ideally be customized to be e.g. 'only flag if spam score is below 5.0 on a scale from 0 to 10 (0 being 100% and 10 not a single elements points to spam)'.
It would seem to me that this would be a pretty great tool to have available. I have used other email systems, like PinPointe and they had an integrated spam testing tool that would analyze the text of the email and give you a spam score and tell what word were being flagged as spam.
This would be an incredibly helpful feature to have!! I'm struggling with our email deliverability getting caught in spam/junk folders as a new HubSpot user, we've never faced this issue with Marketo and can't seem to get to the bottom of what's going on.
I assumed that Hubspot had this as most other platforms do and it's really important! When the system makes it easy to add a lot of images, etc. it's easy to get carried away and forget that a lot of things may get the message flagged as spam!
Has anyone heard anything from HubSpot in response to this. I have had an email flagged for having a low open rate and some customers complaining it went into Junk. Would be great to have this type of check built into HubSpot as a starting point and then perhaps taking it a step further to create advise on how to bring it down using that nifty AI tool.
