Email reminder default settings

Currently when you create a task the default email reminder is set to on.  Personally, I do not need emails sent to me for every task as I am actively logged into HubSpot all day and make many calls etc. My inbox would be bombarded.

 

It would be nice to be able to adjust the default to No reminder or any other option. Right now I have to go clear it for each task that gets created or remember to choose No reminder before saving. 

 

http://prntscr.com/gu3dw4

HubSpot updates
44 Replies
HubSplat001
New Contributor

The above process by @lasd218 is no longer valid. 

 

I Figured it out effective 5/30/2018.

 

1. In the upper right, by your User ID Tag, click the "bell" notification symbol. 

 

2. Select the "gear" Icon. This will send you to the 'Profile & Preferences' menu

 

3. Select "Reminder" 

 

4. Deselect email reminders for due tasks. 

 

Also, I would go ahead and adjust your preferences for notifications as well. If you are using hubspot free, some of these notifications go against your maximum, and many of them are completely unneccessary. Make sure only the notifications you really want are selected to maximize your value. 

 

Curt1
New Contributor

Hey Hubspot...I was about to post an idea about this but it looks like it's already out there as a request...please pick this ball up and run with it asap.

marshah
Regular Contributor

Sales is on me every day to get this done. They HATE having to click "None" for the reminder everytime they create a call or task! And I hate that they're irritated about something that should be a simple fix.

marshah
Regular Contributor

I can turn them off as you indicated but when youre creating a call it automatically defaults to send a reminder to "Day Of" unless she clicks the "None" in the dropdown list.

 

Does the above solution you mentioned override or negate the email reminder no matter what the drop down is set to? 

I've tried testing but nothing happens one way or the other.

 

HubSplat001
New Contributor

Hey @marshah

 

I noticed also that when you are actually ON a contact record or a company record and you are creating a Task, it still adds the email notification by default, even if you have the default setting off. However when you MASS CREATE tasks from the company or contact list views, no email alerts are created in those cases.

 

It would be great if this setting applied to both scenarios, but it does not. 

Seano
New Contributor

Yes so true

Who nees anymnore emails in a day! !!

larry99
Occasional Contributor

Another yes vote from me.  Our sales staff gets overwhelmed with reminders if they don't set it on the less critical prospects.  The ability to change the default would be a great improvement.

tomsedgwick
Regular Contributor

I've had 3 sales guys ask me about this now! It's an extra two clicks for every task, which adds up.

AdamB
New Contributor

Yes, please, add this feature. I get enough emails as it is. I am active enough I do not need unneeded reminders. 

breakthruchamp
New Contributor

This issue alone makes me want to stop using the software. I have to do this hundreds of times per day!!!!