Email open and click reporting for sequences

Scott from the product team here.

 

We've heard from our customers that sequences reporting does not give a full picture of email performance, and customers must try to stitch this data together by viewing template and sequence reporting independently within HubSpot.  

 

To solve this, we're building open and click reporting directly into Sequences.

 

Summary.png

 

If you're interested in getting early access to open and click reporting, upvote this post and we'll reach out to you to let you know as soon as it's available. 

HubSpot updates
90 Replies
ddomroski
Occasional Contributor

Yes!  It would be very helpful to see the open/clicks within the sequence reporting.  I would like early access to the new reporting.  Thanks.

CM2
New Contributor

I agree with all the comments above.  Plus it would be great to pull the Sequence Status to the Contact List View or the Contact View.

 

Can you give us an update or timeline to improve sequence reporting?

 

Thanks!

 

 

HubSpot Product Team
HubSpot Product Team

Thanks, @CM2  - I'll make sure to provide updates on this ideas forum post - https://community.hubspot.com/t5/HubSpot-Ideas/Drill-downs-for-Sequences-Open-Click-Reporting/idi-p/...

 

We are in now in development but I'm sorry that I can not yet give an accurate projection for when this will be live until we make more progress. I'm eager to get this out too!

HubSpot Product Team
HubSpot Product Team

Thanks, @CM2  - I'll make sure to provide updates on this ideas forum post - https://community.hubspot.com/t5/HubSpot-Ideas/Drill-downs-for-Sequences-Open-Click-Reporting/idi-p/...

 

We are in now in development but I'm sorry that I can not yet give an accurate projection for when this will be live until we make more progress. I'm eager to get this out too!

Mpostles1
New Contributor

Has this been made available yet?

HubSpot Product Team
HubSpot Product Team

@Mpostles1  - yes, we are continuing to build on functionality, but you will see see on the summary page for every sequence now. 

Mpostles1
New Contributor

@glencornell - How am I able to see the contacts that opened or clicked?  The high-level % of open or click is nice, but I need to see who is opening or who is clicking. 

 

HubSpot Product Team
HubSpot Product Team

@Mpostles1  - yes, that's something that we are working to provide more functionality around. You can track the progress here: https://community.hubspot.com/t5/HubSpot-Ideas/Drill-downs-for-Sequences-Open-Click-Reporting/idi-p/...

Kmoloo
Regular Contributor

How do I find out WHO has opened my emails? For instance, if I can see that Email 1 had a 38% open rate, how do I then find out who those 38% were?

Tstewart7332
New Contributor

Yes, please send me access to this report ASAP!