We use cookies to make HubSpot's community a better place. Cookies help to provide a more personalized experience and relevant advertising for you, and web analytics for us. To learn more, and to see a full list of cookies we use, check out our Cookie Policy (baked goods not included).

Allow cookies
Reject

HubSpot Ideas

Search HubSpot Ideas or Create Idea
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Status: Delivered
Mikemchugh
Submitted by on ‎Oct 19, 2017 11:36 AM

Email integration for Microsoft Exchange

HI Can i integrate or link hubspot to Outlook which is held on my MS exchange server. My laptops can link to it and synchronise from anywhere so how would i link hubspot ?

Thanks  Mike

See more ideas labeled with:
HubSpot Updates
Delivered
April 18, 2022 08:31 AM

Hello all! I'm very excited to announce that as of today the Microsoft Exchange integration for email (and Meetings!) is now available for all portals. This also includes the ability to configure a static IP range that can be added to an allowlist by IT admins, if needed. Please check out our Knowledgebase docs and happy HubSpotting 😀

In Beta
March 15, 2022 10:10 AM

Hi Community!

 

Cross-posting here from the Ideas Forum post titled Use Meetings with Outlook Exchange.

 

We are excited to announce that we are opening beta access for Exchange users to take advantage of the Meetings tool. This connection will provide you and your team with the ability to connect your calendar to Meetings to create Meetings scheduling pages for asyncronous bookings.

 

All customers that already have access to the Email integration for Microsoft Exchange beta have been granted access to our Meetings + Exchange beta. You will be able to connect from the Meetings app, or from Preferences > General > Calendar.

 

Note: Exchange support for Meetings only includes scheduling functionality within the Meetings tool and related 'scheduling pages'. The calendar sync is not supported in this integration.

  • Events created in an Exchange calendar will not sync to HubSpot
  • Meeting events created from a CRM record (such as a Contact) will not be added to a native calendar. 

Re: Inbox integration for Microsoft Exchange - changed to: In Beta
March 19, 2021 04:44 PM

Hi everyone! I've moved this post over to the Ideas section of the Community to better track and keep you up to date on the progress of this beta.

 

If you are unable to connect via our existing Outlook 365 or IMAP integrations and are hosted on Exchange, this beta may work for you.

To have your portal ungated, please submit this form.

I ungate new requests at least once a week.

 

Instructions for connecting can be found in this Knowledgebase article.

 

Please note: This beta is limited to personal email integrations, and thus not compatible with the Conversations tool.

494 Replies
dcrane
Member
‎Oct 11, 2017 9:19 AM

Hi,

I wondered if any one knows why Exchange Server is not a supported by HS.

Regards,

Doug

Phil_Vallender
Most Valuable Member | Elite Partner
Most Valuable Member | Elite Partner
‎Oct 11, 2017 10:12 AM

Update: There is now a beta for connecting Exchange mailboxes to HubSpot: Connect your Exchange account to HubSpot (BETA) 

 

Hi @dcrane

 

I imagine its to do with the potential variations in implementation and configuration of dedicated Exchange servers. Also, the challenge of creating connectivity between HubSpot servers and the exchange servers. With Office 365 mailboxes, these are not an issue. 

 

Hope this helps.

Phil_Vallender
Most Valuable Member | Elite Partner
Most Valuable Member | Elite Partner
‎Oct 19, 2017 12:16 PM

Hi @Mikemchugh

 

HubSpot can only connect to Office 365 Exchange Servers, not self-hosted ones. 

 

You may be able to use the IMAP connection though: How can I connect my inbox with HubSpot Sales using IMAP?

 

Hope this helps.

Factory4
Member
‎Dec 19, 2017 1:30 PM

Hello, we have an MS Exchange server local hosted, and we try to connect the inbox to Hubspot with IMAP but it doesn't work 😞

 

Can you please help? 

kweber
Participant
‎Nov 29, 2018 6:15 PM

Hi.

I know this is an old post, but yesterday I was setting up a team of sales people, connecting inboxes for all of them and for 5 people, the standard wizard showed an icon for exchange. For each person all they had to do was click the Exchange Icon, enter the Exchange email and password and it connected without any issue.

The strange thing is, I have another Hubspot account I manage for a separate company that uses the exact same Exchange Server and we don't see this option at all for any users on the second account.

 

Any idea how this could have happened???

This is an on-site Exchange 2013 Server. 

 

image.png

 

I'd like to get in touch with a tech support representative if possible to explore this further. Please let me know if that is possible.

 

-Kurt Weber

jennysowyrda
Community Manager
Community Manager
‎Dec 6, 2018 5:32 PM

Hi @kweber,

 

There is currently an Exchange connection in beta, which is why it was only available in one portal. 

 

 

While I do not know what the limits of the beta are, if you can share the portal ID of the other portal you're looking to use this functionality in, I can investigate this further. 

 

Thanks,
Jenny

kweber
Participant
‎Dec 7, 2018 4:36 PM

Hi Jenny.

 

The portal ID of our second company is 3421354.

Thank for your help!

 

-Kurt

nmurf14
Member
‎Jan 8, 2019 12:53 PM

@jennysowyrda-- how can one gain access to the beta version?

krispag
Contributeur de premier rang
‎Jan 11, 2019 9:10 AM

We desperately need this!

bbatzorig
Member | Diamond Partner
Member | Diamond Partner
‎Jun 3, 2019 2:29 AM

We are using exchange server, so a beta access would be great for us. Thanks. Portal ID: 4013439.

jennysowyrda
Community Manager
Community Manager
‎Jun 3, 2019 1:52 PM

Thanks @bbatzorig. I have put through the request. 

 

Please be sure your inbox meets the requirements outlined here.

 

Thank you,
Jenny

BisSam
Participant
‎Jun 18, 2019 4:40 PM

@jennysowyrda Is it possible to activate the Beta for our instance as well, please? I took a look at the requirements in the link you previously shared and we meet them all.

 

id: 3371339

 

We've been waiting for exactly that to deploy an inbound strategy with Hubspot, so this will be great news for the team!

Mice
Member
‎Jun 25, 2019 8:40 AM

We want to connect to our own Exchange server for connection with Hubspot. Can we get this option please?

jennysowyrda
Community Manager
Community Manager
‎Jun 26, 2019 8:37 AM

Hi @Mice,

 

Can you please provide your hub id and confirm you are running on Exchange 2010 SP2 or a more recent version?

 

Thank you,
Jenny

Mice
Member
‎Jul 3, 2019 8:34 AM

Our Hub ID is VanBerlo 5529022

 

I already responded in a mail, probably you did not receive this?

Hope you can help.


Greetings,
Michel

jennysowyrda
Community Manager
Community Manager
‎Jul 3, 2019 3:47 PM

Hi @Mice,

 

You should be all set now.

 

Thank you,

Jenny

CodyShipley
Member
‎Jul 11, 2019 11:47 AM

Could we get access as well? 

ID: Storer Services 6016000

INDESK
Member
‎Jul 12, 2019 4:25 PM

Hi !

 

We need a beta access too 😉

 

Our portal ID : 5199612

ddidier
Member
‎Aug 5, 2019 12:53 PM

Please send invites for the Exchange beta. We are running Exchange 2010 SP 2

 

Portal ID: 4954721

and

Portal ID: 2696750

 

Thanks,

DD

jennysowyrda
Community Manager
Community Manager
‎Aug 6, 2019 9:03 AM

Hi @ddidier,

 

All set!

 

Thank you,

Jenny