HubSpot Ideas

KeyWestScott

Email Types - Internal Email

When creating emails for internally routed emails, there is a requirement that an email type be selected...  This "type" is also available for ALL contacts, when they are selecting the type of email that they would like to receive.  Internal vs External emails should have their own types that are exclusive of each other.   Or give the option, for internal to not even have a type.

10件のコメント
stugreen
投稿者

Agreed. An internal email should be void of these rules.

imanilea
参加者

There should definitely be a way to choose which subscription types are shown on individual subscription settings pages.  

schesley
参加者

Upvote, this seems like an easy and obvious feature that should be there already. Mixing internal and external email campaigns negates the purpose of tracking external marketing emails if they are mixed with internal stuff.

kkeate
メンバー

Agreed! It defaults to "marketing subscription" which skews my overall marketing email data!

Lucinda
投稿者

I agree - we would like to have the option to be able to hide email subscription types that are internal facing when external contacts select manage preferences in emails. 

BECGBrackstone
メンバー

Agreeed!

BECGBanks
メンバー

Agreed!

 

SecuricyShannon
メンバー

Agreed - just discovered out internal comms showing up on the preferences page. Disabling the internal "subscription type" then meant we had to go through and fix 27 different workflows.

Ave_Ls
メンバー

Agreed

tbernau
参加者

Needed desperately!!!