HubSpot Ideas

mecalagill

Email Opt Out Reason and What Email made them unsubscribe export option

It would be helpful to have a way of exporting what was the last email they received, what email they unsubscribed from, and a reason as to why they unsubscribed. 

 

It would be benefical for us to get to know our leads better and helps with segmentation of similar leads that are still subscribed. 

HubSpot Updates
Re: Email Opt Out Reason and What Email made them unsubscribe export option - changed to: In Planning
October 19, 2018 08:26 AM

 This is on the team's radar and we are beginning to research how this will work/where it will fit in the platform. Stay tuned for updates/details on beta access!

22 Replies
CraigWish
Participant

This still isn't an option. Looks like this was requested years ago. Please add a way to expose this for the entire DB, not 1 by 1. 

SVoon
Participant

Any progress on adding this option ? seems like no progress since 2018? We need this option to understand better the reason of unsubscribe. Thank you!