HubSpot Ideas

lcominotto

Email Folders

Can we add the ability to organize marketing emails with folders?  We have a huge amount of emails and it would be wonderful if we could organize them in some way! The way the folders currently work is different than the way they work in Workflows. Currently, you can add emails to the folders, but they still clog up the list.

12 Replies
LorraineM
Participant

Agree.  We have a huge number of emails and its really difficult to manage.  The folder structure in Workflows works much better.

 

halliewhite
Member

Agreed! Would love to be able to add emails to folders in list view instead of having to be in the folder view. They clog up the main list and it would be great to have them organized instead.

bmccluskey
Participant | Partner

Yes, please! I understand that HubSpot features have been puzzle-pieced together, but I don't understand why folders still work one way in one tool and differently in another. We have an absurd number of client emails that need to be kept out of the list of marketing emails. Why have folders if you can't put things in them to organize the mess? 

SanJoseSteve
Member

Yes, think of this like an email inbox or a file repository. When you move a List or an Email to a folder, it should disappear from the full view. Or at least have a clickable option where you can choose whether or not to see items that are also in folders.

KayleighScarrat
Member

I agree. It would be great if we could add a column to the Emails page so we can view which folder the email is alongside the name of the email. We can do this with Lists and it's so handy to be able to see this at a glance.

 

It's great that we have the option to add emails to folders, but it would be more beneficial to have the folder view as the first thing you see when going into the Marketing Emails page, so rather than the list view being all the individual emails, the list view would be all the folders. Then you can select the folder/topic first and then find/create the email within the folder and the email dissapears from this list view once it's added to the folder. This works really well for the Workflows page and keeps everything looking organised and tidy.

 

Currently our Email Marketing list is looking a bit wild because there's just no way of keeping it organised, other than only using the Folder tab. We often work on a variety of emails at the same time, they might have different audiences or be about different things and just using the email list to view them can be a bit confusing with multiple emails in draft at any one time.

EParzek
Participant

In addition to being able to see which folder an email is in, we really need to be able to add the email to a folder on creation. As it stands now, you have to create the email, save it and then move into a folder and that's  so frustrating!

TEhart
Member

This is absolutely a necessity as we have multiple divisions within our company and hundreds of emails per division. Would be nice if the HubSpot support team would respond to this idea one way or the other. I will certainly bring it up with my HS rep.

RMcIlrath
Member

This is such a weird oversight. We have folders now, but:
a) Cannot make 'folder view' the default.
b) Cannot make 'add to folder' part of the default 'create' workflow
c) Cannot add a column in list view to see the folders each email is in
d) Cannot 'audit' the emails to see which are not in a folder (as it's up to people to add to folders manually and therefore some will inevitably forget to, requiring a regular audit and tidy-up).

Please... asap... bolster this function.

TEhart
Member
I agree. The functionality requested would be really helpful.
EGonzales
Participant

Any status update on this feature? A million upvotes to have lists and folders work like they do in workflows. The current arrangement is untenable =-( 

TEhart
Member
No update that I’m aware of ☹
Jade93
Member

Agree 100%. When you want to sort automated campaign marketing emails, this feature would make it so much easier. Folders already exist, so it should be a simple and fast implementation.