Email Capture

 

 

Screen Shot 2018-12-06 at 11.22.45 AM.png

 

 

Current solution: Email Capture allows us to ask vistors for their email address:

 

1. Immediately after first message is sent.

2. If no team member responds after 1 minute

3. Do not ask for email address

 

Request: This 1 minute period is quite fast, especially for small teams. Could we have an option to change the time period manually?

 

Goal: Email Capture will function as an away message (when we're legitimately away, not just unresponsive for 1 minute).