HubSpot Ideas

NicolaColombo

Edit HubSpot Ticket Notifications and ability to duplicate

When ticket gets created or closed we have setup workflow notifications but the email is standard and cannot be changed (sender, message contents, subject...) this is a big limitation. 

3 Comentários
ConversionCrew
Colaborador(a) | Parceiro Diamante

Same here, every e-mail which is sent to clients should be customizable

sgleizer
Membro

 Same, please add the ability to create or modify the base templates for this. Thanks!

Yago
Membro

Agreed, please add the ability to customize system notifications for comments made on individual tickets.