Edit HubSpot Ticket Notifications and ability to duplicate

[NicolaColombo]

When ticket gets created or closed we have setup workflow notifications but the email is standard and cannot be changed (sender, message contents, subject...) this is a big limitation. 

[ConversionCrew]

Same here, every e-mail which is sent to clients should be customizable

[sgleizer]

 Same, please add the ability to create or modify the base templates for this. Thanks!

[Yago]

Agreed, please add the ability to customize system notifications for comments made on individual tickets.