HubSpot Ideas

Mitchvirk

Duplicate tickets

Give us the option to duplicate tickets! 

4 Replies
Sturner02
Participant

Or recurring tickets! 

SalesEngMasterJ
Member

Yes please! It happens quite frequently that a user will submit multiple issues under 1 ticket or it is uncovered in the dev analysis that muliple issues are present. Then for classifying we need to branch the issues out. A simple duplicate option would really speed up the process of forking tickets with multiple issues. There is a merge option but why no split?

NPW
Contributor

Hello All,

 

I recommend adding your votes/comments to the following thread: https://community.hubspot.com/t5/HubSpot-Ideas/duplicate-ticket-function/idi-p/423183

 

IvanHubsGrowth
Participant

Hey there 

 

if the case/question is still relevant/actuall please take a look at our app CloneNer that allows you to duplicate everything for free.

 

Not trying to sell, looking for a feedback. 

thanks