Hola! ¡Tenemos nuestra Comunidad en Español!

Downloadable call recordings

It would be great to be able to download call recordings from the browser (I understand that you can do it through the API now) so that we send the recordings to others outside our organization.

14 Replies
2546270
New Contributor

This would bi great!!!

We use the recording for our marketing interview (blog and document content).

After we use dragons to make a speech to text before editing the text ...

this option would save us lost of time to concentrate to the marking goal

 

Thank you for having such a great system and flexibility!

I love hubspot marketing

logandegroff
Occasional Contributor

 Yes this would be fantastic and much needed. 

mcarron
Occasional Contributor

Yes, please, this would be extremely helpful. Thank you!

jesusmario1
New Contributor

that would be so useful!! plz. 

ana2018
New Contributor

Yes!! That would be great to be able to export the list of the calls made by anyone in order to filter and make the proper follow up.

 

NCrescenzi
New Contributor

Please make this happen! 

SantiagoAvGeek
Visitor

Great value would be given if HubSpot had this!

HubSpot Employee
HubSpot Employee

Hello guys, turns out you can download call recordings from the browser using the Network tab in Chrome DevTools. See this video for a demonstration: https://cdn2.hubspot.net/hubfs/3967897/2d188e44d1a54df3b9247d610ec00377.mp4

 

(as an aside, another option is to use the HubSpot Engagements API (e.g. this endpoint) -- each call with a recording will have a "recordingUrl" attribute with a link to the mp3 file. This might be the correct approach if you are looking to download recordings in bulk, for example)

bvigil89
New Member

This is super important to my operations! This really should be available.  Thanks!

JohnBooth
New Contributor

This is very important for our compant. Most of our content interviews are recorded and not being able to send them out for transcription is a real disappointment. It's a big part of our long form content strategy.