It would be great to be able to download call recordings from the browser (I understand that you can do it through the API now) so that we send the recordings to others outside our organization.
(as an aside, another option is to use the HubSpot Engagements API (e.g. this endpoint) -- each call with a recording will have a "recordingUrl" attribute with a link to the mp3 file. This might be the correct approach if you are looking to download recordings in bulk, for example)
This is very important for our compant. Most of our content interviews are recorded and not being able to send them out for transcription is a real disappointment. It's a big part of our long form content strategy.
Like calling is one of the most critical aspects of Sales. Coaching is also an important part of a day to day sales life, this feature should absolutely be at the top of the Hubspot product team's priority list.
Hi all, I'm pleased to announce the ability to download call recordings (without needing to use our APIs) is now live! Next to a recording, you should see an icon to see to open the audio file in a new tab:
You can share that URL directly to play the file in a browser, or click the three dots in the player:
Which will open the option to download the file to your computer:
Bumping for an answer on how to download the transcript if that's possible
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