HubSpot Ideas

CMinch2

Display BCC email contacts in the ticket view

Please display who was bcc'ed onto an email reply in the ticket view. Right now, in order to see this information, I need to track down the conversation in the Conversation Inbox. I want to make sure the messages I previously sent go to the right bcc group of people, and if I need to send another mass email to the same group, I can quickly reply all within the ticket.