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Disable tracking for emails sent within CRM

: Idea Submitted
cduffy
Submitted by cduffy Regular Contributor | Diamond Partner | Certified Trainer on ‎05-06-2019 03:12

We currently don't have the option to not track a sales email sent from the CRM, although that ability exists within the Gmail/Outlook Extensions.

 

It makes sense that you don't have the option whether or not log an email sent from the CRM, but sometimes the tracking can mess with deliverability of emails and it seems to make sense to be able to turn this off if you get the option to do it with the extension.

 

Help!!

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2 Replies
willcurran
willcurran
Top Contributor
‎05-06-2019 06:01

Good point!

Himation
Himation
Occasional Contributor
‎06-10-2019 11:57

Exactly. I'm happy with this in most circumstances, but it would be nice to have the control.