HubSpot Ideas


Disable notification for record active user assign to self


I find very redundant that if I (aka the active user) assign a record (Contact / Ticket etc) to myself I still get a notification like "a new ticket has been assigned to you". 

It would be very nice to add a check on the notification preferences like "Record created by me" or "Auto-assigned records".

Users that rely on email notification find it very confusing.