HubSpot Ideas

mtruss

Disable/Enable HubSpot Insights for each field seperately

Problem:

At the moment, Insights does not work for every field properly. (More info here: https://community.hubspot.com/t5/CRM/HubSpot-Insights-Database-enriches-wrong-address-information/m-...)

 

You already implemented an option to disable it completely. (https://community.hubspot.com/t5/HubSpot-Ideas/Option-to-turn-off-HubSpot-Insights-on-company-record...

 

This is not ideal, as some information is correct and we want to benefit from it.

 

Solution:

Provide the option to enable and disable Insight on a field basis instead of as a whole.

 

 

 

4 Replies
dgrover
Member

This would be very beneficial for our use case as well. Since Insights has started to clear demographic information completely (such as country/region) which we use in lead scoring, our only option is to turn it off completely and rely on an external integration for demographic information. 

MPelamonia
Participant

This would be very helpful as we push our own data for address for exmaple into HubSpot.

 
JStidham
Member

any update with this one?  the ability to have it auto populated company info is great, but it spits out and ABUSRD number for contract value that we then have to go in and detract.  please either 1) fix that logic or 2) create the ability to select with fields use your hubspot insights.

PBreton
Member

Insight does a really good job for a few fields. Most of the 22 fields have little value for us. But the data quality for some fields that are important to us is really poor.  It created a reall mess in our DB.  Have to do a complete DB cleansing exercise. Being able to activate separately for each field should be possible. Right now, either activated of deactivated is increasing our DB management costs.