Disable/Enable HubSpot Insights for each field seperately

mtruss

Problem:

At the moment, Insights does not work for every field properly. (More info here: https://community.hubspot.com/t5/CRM/HubSpot-Insights-Database-enriches-wrong-address-information/m-...)

 

You already implemented an option to disable it completely. (https://community.hubspot.com/t5/HubSpot-Ideas/Option-to-turn-off-HubSpot-Insights-on-company-record...

 

This is not ideal, as some information is correct and we want to benefit from it.

 

Solution:

Provide the option to enable and disable Insight on a field basis instead of as a whole.

 

 

 

1 Reply
dgrover
Member

This would be very beneficial for our use case as well. Since Insights has started to clear demographic information completely (such as country/region) which we use in lead scoring, our only option is to turn it off completely and rely on an external integration for demographic information.