Disable Automatic Unenrollment in Sequences

GDunn

I frequently put together resources that I want to send out and make sure that our clients receive it. I also use sequences to send emails to our team internally so that I can track opens & engagement within the team. 

I think it would be helpful to be able to turn off the 'automatic unenrollment' once someone replies, because I'd still like the contact to receive all subsequent communications. 

HubSpot Updates
Delivered
December 12, 2025 12:37 PM

Hi everyone,

I’m Ana, the product manager for HubSpot’s sequences tool.

I'm very pleased to announce that this feature has been Delivered to all Sales and Service Pro+ customers. More information can be found on this product announcement

We could not have built this feature without your help. Thank you all for taking the time to submit, vote and comment on this Idea.

In Beta
November 07, 2025 08:58 AM

Hi everyone! My name is Hallie, and I'm a Program Manager on the CXM team. This is now in public beta! You can opt into this in your account via this link. Please leave feedback for our product team here in this thread as you use the beta. Thank you!

122 Replies
hhiggins
HubSpot Product Team

Hi everyone! My name is Hallie, and I'm a Program Manager on the CXM team. This is now in public beta! You can opt into this in your account via this link. Please leave feedback for our product team here in this thread as you use the beta. Thank you!

adimarino
HubSpot Product Team

Hi everyone,

I’m Ana, the product manager for HubSpot’s sequences tool.

I'm very pleased to announce that this feature has been Delivered to all Sales and Service Pro+ customers. More information can be found on this product announcement

We could not have built this feature without your help. Thank you all for taking the time to submit, vote and comment on this Idea.