HubSpot Ideas

GDunn

Disable Automatic Unenrollment in Sequences

I frequently put together resources that I want to send out and make sure that our clients receive it. I also use sequences to send emails to our team internally so that I can track opens & engagement within the team. 

I think it would be helpful to be able to turn off the 'automatic unenrollment' once someone replies, because I'd still like the contact to receive all subsequent communications. 

91 Replies
justinzimmerman
Member

+1 to this (it's weird the toggle is there, but can't do anything)

DanH_UK
Member

Hello Hubspot! Can you hear us?! Please remove this stupid setting! It was first raised in 2021 and still no news.....

LMiller46
Member

It is the dumbest CRM setting ever! If I could upvote this 100 times, I would. It might cost you a customer. 

EByrne
Member

Absolutely needed

LWatsonGT
Member

I agree with this problem

DWinnyk
Member

Would love to have the option to choose this instead of having it locked in. 

KSpada
Member

It seems like an easy fix to make this a toggle option. Do you want prospects auto-unenrolled when they reply, yes/no

RRexilius
Member

Hubspot, please turn this off.  It's so simple to fix.  OFF

ASchulz
Participant | Platinum Partner

HS Admins- lets upvote this and make it change ASAP!

RRexilius
Member
Agree. At least have the option to.
ASchulz
Participant | Platinum Partner
And its silly that the button is there- Like we have the option- but we
cannot toggle this?
Come on HS Orange- lets update this!