HubSpot Ideas

Jostesdu

Disable Auto Hyperlinking

As a software provider, we have api's that clients use to pull real estate listing data.  From time to time, there are field updates to these APIs that include elements of a URL.

Because these updates often only affect a very specific group, we send these API updates via email.  This may include code that has URLs included.

This is a simple code update that should not include a clickable link. But, because Hubspot detects anything that could potentially be a link and forces an unsolicited hyperlink, customers get confused and attempt to click on what should be a plain text code snippet.

Ultimately, I would love to see the option to turn off auto-hyperlinking when creating a marketing email.  But, I would settle for a code snippet type style in the email builder that allows for true plain text in an email.

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