Differentiate between auto email replies and actual email replies in the CRM

KFewings

Is there a way of flagging in HubSpot when a reply is actually just an auto reply? We sort our outbound marketing contacts by 'Recent sales replied date' but more often than not, that reply is an out of office. It would be so helpful to know what is an automated reply and what is a genuine one.

3 Replies
MLiberato
HubSpot Employee

Hey Team! is there an update on this Idea? maybe a reason why it has not been implemented? thanks! 

nosmasino
Member

It's been a long time since this feature was requested but there's no update from Hubspot! My use case is the same with most in other threads: Trying to create a workflow that separates "automatic replies" from genuine replies but there doesn't appear to be any properties that associates to automatic replies. All email properties (besides "reply date") refer to outgoing sales and marketing emails!

Jwurster67
Participant

This is needed as well on my side. Would love to have this feature.