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Status: Idea Submitted
mmarkey
Submitted by on ‎Mar 10, 2022 8:34 AM

Details of Score History on Contact Records

Feature Request:

The abiliity to see the particular score criteria that a contact has met on the actual contact record would be a great feature to the Lead Scoring tool.

 

Currently, this functionlaity is available within the Score Property Settings using the 'Test' tool, but it would be brilliant if this functionality is somehow brought onto the contact records themselves (maybe even as the 'Source' of the change in the Score Property value history 🙂

 

I would love to see this implemented. It is somthing that has been briefly discussed in the HubSpot community here.

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1 Reply
DarlaM
Participant
‎Mar 16, 2022 3:26 PM

I agree, it would be very helpful to see why a contact got a specific score. This would help to understand the contact's behavior better as well as the success of the scoring system.