Desktop app or Chrome extension for Conversations Inbox
Think of a HubSpot Sales desktop add-in or Chrome extension, but specifically for chats!
I was chatting with a customer who runs a service team. They use the Conversations inbox together with chatflows to manage live chat on their website. At the moment, they bookmark their Conversations inbox page but really want to ensure this page opens up as their PCs are booted. Would be cool if notifications can then be pushed to their desktops as well, similar to how the Outlook desktop add-in do that for sales activities.
Having such an app or add-in may help service teams like them to manage their chats easier and scale their offerings