HubSpot Ideas

SWells7

Deleting activity within contact

It would be so helpful to be able to delete activity within a contact! Thankfully, I'm just starting off right now, so I can just delete the entire contact because these are test runs, but I don't know what we would do if we were further down the road. Having these test runs in our data will skew our results we share with the client.

 

For background, we are having clients fill out a survey in SurveyMonkey, where they will then be added to lists in HubSpot based on their responses, so we can send more personalized emails after the fact. However, we are unable to delete the activity in each of our contacts for these trial runs, even though we have cleared the results in SurveyMonkey.

 

It would also be nice if the HubSpot and SurveyMonkey integration was capable of syncing the results to reflect what is in SurveyMonkey - if we clear it in SurveyMonkey, it clears in HubSpot...

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