Delete form submissions

Often times we enter fake data into our own form to test workflows or we get spammed with fake accounts. I'd like the ability to delete form submissions so they don't impact the metrics.

HubSpot updates
changed to: Being Reviewed
Jun 3, 2020

Hi HubSpot Community,

 

My name is Joe, I'm the Ideas Forum Manager. I wanted to thank you for your thoughtful comments on this post. Your feedback helps us build better products.

 

I think this a great Idea! I'm happy to say we are currently reviewing this request and its feasibility. At this time I don’t have any details around timing or delivery, but all updates will be relayed on this thread.

I am changing the status of this idea to Being Reviewed as our team scopes out this work.


Best,
Joe

Nov 1, 2018

We don't currently have anything planned to allow "fake" or test submissions on our forms. For analytics reasons we don't currently have anything planned to allow the removal of form submissions or views on any forms. 

 

This is something we may revisit within the future. But for the moment we don't currently have any testing outside of whats available within our preview panel within the forms editor on our roadmap. 

changed to: Not Currently Planned
Nov 1, 2018

111 Replies
Occasional Contributor

I cannot imagine a tool as powerful as HubSpot doesn't provide this feature.

The only way to do it right now is to clone the form, but when your managing a big campaign where the form is already used in many landing pages... That's a pain.

 

Please reconsider this.

Occasional Contributor

I think the most disappointing thing is this issue has a status of "not currently planned"

At least give us some hope that this product will provide useful reporting statistics eventually.

New Contributor

This total disregard for the needs of customers and their developers alike is exactly why I only begrudgingly implement HubSpot for customers that insist on it, but generally advise them not to use it. Unbelieveable, this. 3 years of endless contributions and upvotes, yet nothing from the HS team.

New Member

This is a critical need and Hubspot should be embarassed that it sells a reporting tool that doesn't allow users to report on real data to drive business decisions. Unacceptable. 

New Member

I agree - this woule be a really useful addition! Post covid, we are reinstating some of our events and want to be able to reset the forms back to zero and ask people to re-register for the event. There are also instances where a test email address has been used or where we know someone has left a company so would like to delete submissions from a form. 

HubSpot Moderator
HubSpot Moderator
updated to: Being Reviewed

Hi HubSpot Community,

 

My name is Joe, I'm the Ideas Forum Manager. I wanted to thank you for your thoughtful comments on this post. Your feedback helps us build better products.

 

I think this a great Idea! I'm happy to say we are currently reviewing this request and its feasibility. At this time I don’t have any details around timing or delivery, but all updates will be relayed on this thread.

I am changing the status of this idea to Being Reviewed as our team scopes out this work.


Best,
Joe

Occasional Contributor

Glad you changed your mind! Looking forward to see your progressions on that.

New Contributor

I'm also very happy to see this is getting some traction. and look forward to the progress!

Visitor

As a new Hubspot user I had assumed that I was doing something stupid when I couldn't delete test submissions on my form. Googling for how to do it and this is the top result. How this hasn't been implemented is mad.

 

I appreciate that this has already been said a lot but - This absolutely must be in the product.

HubSpot Employee
HubSpot Employee

I am posting this comment on behalf of a customer.

 

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I'd really like this feature to be implemented. If the test views and submissions are calculated, we are not able to track the accurate data of the conversion rate.

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New Contributor

Adding my vote here as well.  It's a standard practice to test forms, tweak messaging, and test again. It is imperative to be able to clear out test data after this process. 

 

We published our forms not realizing it was not possible to clear out the test messages and now I can't clone it without also losing real customers data. 

 

Jayme